Connecting Refugee Talent to Work

CRTW 2026 Edition · Kakuma & Kalobeyei

#GROW DIGITAL

The Kakuma & Kalobeyei Enterprise Upgrade. Connecting refugee digital talent with local businesses to drive growth, visibility, and sales.

50 shop slots fully sponsored by Shopeak · Dedicated on-site refugee talent pairing

Hear from the talent

“There are a lot of youths who have skills but they don't have a platform...”

Ding Atem — Graphic Designer, Kakuma 1

Powered by a coalition of global and local innovators

Opengates Logo
International Trade Centre Logo
KOICA Logo
Solidarity Initiative for Refugees Logo
Microsoft for Startups Logo
Shopeak Logo

CRTW 2026 Rollout

Digitize Your Shop.
Amplify Your Reach.

A comprehensive commerce engine built specifically for Kakuma and Kalobeyei micro-enterprises. Paired directly with certified local refugee digital specialists for zero-friction adoption.

01 / Point of Sale & Debt Tracking

Smart POS Checkouts.
Ditch the paper notebook.

Kakuma and Kalobeyei retail merchants lose significant revenue every month to lost ledgers, unrecorded credit, and calculation disputes. The CRTW Smart POS digitizes every cash and mobile money checkout in seconds, keeping every transaction reconciled and audit-ready.

Offline-First

Continues recording checkouts and debts without internet, syncing automatically once camp connectivity returns.

Credit Ledger

Assigns customer credit with balance limits and instant SMS confirmations to eliminate disputes.

Multi-Payment

Seamlessly accepts M-Pesa till payments, cash in drawer, and split payments with instant balancing.

Retail merchant at counter accepting checkout payment
African shopkeeper with smartphone in front of stocked shelves
02 / Social Commerce & Catalog

WhatsApp & Online Store.
Sell beyond the camp borders.

Local businesses have customers across Kakuma 1–4, Kalobeyei settlement, and surrounding communities who cannot walk across the camp in extreme heat. The CRTW digital storefront allows merchants to publish an interactive product catalog that customers can browse and order from without downloading any apps.

1-Click WhatsApp

Customers browse items, build a shopping cart, and send the complete order directly into the shop's WhatsApp chat.

Live Catalog Sync

Update a price or product photo once on mobile—it immediately synchronizes across WhatsApp, web, and social links.

0% Commission

All customer funds route directly to the merchant's registered M-Pesa till with zero middleman deductions.

03 / Real-time Intelligence & Margins

Inventory & Analytics.
Real-time margins at a glance.

Eliminate guesswork from your retail operations. View exact daily gross profit margins, identify fast-moving goods, and receive proactive restocking warnings before your most profitable inventory runs dry.

Stock Warnings

Early notifications before fast-moving staples drop below safe thresholds, preventing lost retail sales.

Net Profit Tracking

Automatic cost-of-goods calculations revealing exact daily take-home earnings after supplier purchase costs.

Shift Reconciliation

Reconcile physical cash drawer totals against M-Pesa receipts in one tap at daily closing time.

Market merchant with smartphone checking stock
04 / The 60-Day Accelerator Process

From onboarding to independence in 60 days.

Hardware alone doesn't build a digital economy. Every business enrolled in the CRTW 2026 rollout receives dedicated, on-site support from certified local refugee digital talent.

01

Store Audit & Hardware (Days 1–14)

Physical inventory indexing, barcode generation, deployment of offline-ready POS tablets, and shop till integration.

02

Refugee Talent Pairing (Days 15–45)

A certified refugee digital specialist is assigned to your shop daily to photograph stock, launch your WhatsApp store, and train staff.

03

Autonomy & Scale (Days 46–60)

Merchant operates fully independently with certified digital credentials, ongoing technical hotline, and verifiable transaction records.

Private Sector Commitment · 2026 Cohort

KES 5,700,000 Technology Sponsorship by Shopeak

To eliminate adoption friction for refugee and host community merchants, Shopeak is funding 50 businesses with a full 12-month commercial software and technical deployment package valued at KES 9,500/month (KES 114,000 annually per business) at zero cost to the merchant.

KES 5.7M
Total Grant
12-Month Commitment
50 Shops
Cohort Capacity
Kakuma & Kalobeyei
KES 9,500
Per Month / Shop
KES 114K annual value
KES 0
Merchant Cost
100% Subsidized

Included in the 12-Month Merchant Package

01 /
Shopeak Smart POS License

Offline-first checkout terminal, digital receipts, customer credit debt ledger, and automatic daily sales reconciliation.

02 /
WhatsApp & Online Catalog

Interactive digital storefront allowing camp and host-community customers to browse live inventory and place orders via WhatsApp.

03 /
ITC-Funded Youth Staffing

A certified refugee youth digital specialist, fully funded by the International Trade Centre (ITC), deployed on-site for 2 months to digitize inventory and train merchant staff.

2026 Merchant Intake

Enroll your shop in the 60-Day Rollout.

50 cohort spaces. Free 12-month commercial software license and on-site refugee talent pairing for qualified enterprises in Kakuma and Kalobeyei.

Institutional Memory & Proof of Concept

Built on Proven Success. Talent Has No Borders.

Results from the August 2025 Kakuma Hackathon organized by Opengates, ITC, and SIR, funded by WUSC.

18
Youth Freelancers

Enrolled & trained

8
Tech Jobs Secured

7 Developers, 1 Marketer

90+
MSME Applicants

Commercial demand

70+
Demo Day Attendees

Community stakeholders

2
Laptops Awarded

Top performing talent

Refugee Talent Profiles: The August 2025 Cohort

Ayen - Graphic Designer in Kakuma
Ayen
Graphic Designer · Kakuma
August 2025 Cohort

“Designing brand identities for local clients proved that freelancing requires not just creative skill, but the courage to put yourself forward.”

Amisi - Website Developer in Kakuma
Amisi
Website Developer · Kakuma
August 2025 Cohort

“Building web platforms despite limited bandwidth and power shortages taught us to engineer efficiently and deliver on time.”

Ding Atem - Graphic Designer in Kakuma
Ding Atem
Graphic Designer · Kakuma 1
August 2025 Cohort

“Opengates helps youth get a real platform to showcase their skills, earn an income, and be recognized as working professionals.”

Talent Intake · Open Cohort

Are you a refugee developer, designer, or marketer?

Apply to join the next CRTW Hackathon cohort in Kakuma & Kalobeyei. Build real digital solutions for verified MSMEs, win hardware, and get placed in paid technology roles.